Skip to content
Menu Check Availability

Join The Team

Why work for The Zetter Group?

For the Group, the guest’s experience is paramount, and while it may be the award-winning interior design or the buzzy atmosphere that the guests first notice, remarkable it is the charming, smiling and knowledgeable team that they remember after a long time they leave.

Current Vacancies Find out more about the open job opportunities within The Zetter Group

Skill Requirements

Requirements

  • Familiarization with hospitality industry.
  • Demonstrated aptitude for problem solving and problem identification.
  • Logistical and financial management skills, which enable a hotel event coordinator to plan client’s event according to their budget.
  • Great communication skills, which require the event coordinator to interact effectively and efficiently with clients, vendors, and personnel.
  • Self-management and analytical skills, with the ability to maintain composure during high-level events, and also to identify and tackle issues that may arise during events.
  • Years of experience in the Hospitality sector, 4*-5* Hotel preferably.
  •  Extensive proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential.
  • Attention to detail required.
  • Ability to operate in a team environment.
  • Excellent interpersonal skills and demonstrated maturity.
  • Ability to manage multiple tasks and responsibilities at once.
  • Ability to create effective reports when requested.

Groups & Event Executive Do you have experience running spectacular events and are excited at the prospect of managing the events functions across three Boutique Hotels in Central London?

We are looking for an experienced, resourceful and confident Groups & Events Executive to join our team. You will be professionally responsible for the planning, organization, overseeing and management of the events across the 3 properties of The Zetter Hotels & Co. In this role you will be working with the Sales & Events team to deliver a professional and highly impactful event, managing the day to day coordination of the event and ensuring it’s smooth running. You may also support other related areas of work suited to your skill set.

Responsibilities

  • Receive all the booking details from the Groups & Events Senior Sales Executive and liaise with customers prior to arrival to ensure all details are relevant and correct.
  • To ensure function sheets are created and details checked with the customer and amendments are made.
  • To coordinate with Conference & Banqueting Operations and create clear event documentation to ensure the smooth running of events.
  • To ensure effective communication with other hotel departments to enable the smooth operation of in-house functions and overnight stays.
  • To attend the weekly operations meeting and update the hotel on the forthcoming weeks events.
  • To ensure that the meeting rooms are set-up to the guest requirements, taking into account equipment, room layout, F&B requirements, and health & safety.
  • Issuing invoices and collecting payments in a timely manner directly with the client or third part involved.
  • To ensure all the documentation is correctly loaded in the system and in the appropriate department folders.
  • To be a point of contact for event’s attendees prior to and post event, to ensure satisfaction and support securing future business opportunities.
  • To maintain levels of service that consistently exceeds the expectations of our guests.
  • Ensure prompt turnaround in responses to client and adhere to timelines specified according to existing service level agreements specified at the time of enquiry.
  • To cover all the duties performed by the Group & Events Senior Sales Executive, if this one is on annual leave, sick day, or unable to perform the duties on that day.
  • To assist the operational team on floor during the function, if and when required.

Skill Requirements

Requirements

  • Familiarization with hospitality industry.
  • Demonstrated aptitude for problem solving and problem identification.
  • Logistical and financial management skills, which enable a hotel event coordinator to plan client’s event according to their budget.
  • Great communication skills, which require the event coordinator to interact effectively and efficiently with clients, vendors, and personnel.
  • Self-management and analytical skills, with the ability to maintain composure during high-level events, and also to identify and tackle issues that may arise during events.
  • Years of experience in the Hospitality sector, 4*-5* Hotel preferably.
  •  Extensive proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential.
  • Attention to detail required.
  • Ability to operate in a team environment.
  • Excellent interpersonal skills and demonstrated maturity.
  • Ability to manage multiple tasks and responsibilities at once.
  • Ability to create effective reports when requested.