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Join The Team

Why work for The Zetter Group?

For the Group, the guest’s experience is paramount, and while it may be the award-winning interior design or the buzzy atmosphere that the guests first notice, remarkable it is the charming, smiling and knowledgeable team that they remember after a long time they leave.

Current Vacancies Find out more about the open job opportunities within The Zetter Group

The Zetter Hotel

Skill Requirements

Qualifications:

• Positive attitude and commitment to delivering a high level of customer service.

• Confident telephone manner and empathetic, approachable nature.

• Excellent grooming standards and strong skills in time management, organisation and coordination.

• Strong command of the English language both written and spoken.

• Ability to manage multiple projects, meet deadlines, and work effectively under time and resource constraints.

• Demonstrated previous experience working in a Sales environment, preferably, Hospitality.

• Knowledge of the different events stakeholders, and events booking platforms.

• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Qualification, degree, or certification in Hotel management or Events management.
  • 3+ years in the same role, preferably in 4* or 5* Hotels.
  • Knowledge of high-end luxury hotel market is desirable.

Salary: £26,000-£28,000 per annum.

Apply by emailing your CV to fabiola.monno@thezetter.com

Group & Events Senior Sales Executive – Group Role Group & Events Senior Sales Executive – Group Role

Responsibilities:

• Dealing with all the enquiries for meetings, events and residential functions courteously and efficiently, from the proposal stage all the way until contract phase and handover to Event Executive is completed.

• Focus on a consistently executed bespoke approach for each event and maximise the up-selling opportunities.

• Have good knowledge of the properties, F&B offer, bedrooms, and events spaces specifications, and offer suggestions to clients in order to maximise revenue for the department.

• Work alongside and efficiently with the Events Executive and the relevant departments, ensuring that all client’s requirements and expectations are met in line with the Zetter brand guidelines and values.

• Highlight to the Head of Sales & Events the risks and opportunities linked to the strategy in place based on guest feedback.

• Ensure all the enquiries, contracts and relevant information is recorded accurately and up to date.

• Meet the required reporting deadlines.

• Oversee the daily task of the Events Executive and provide support when required.

• Manage calendar appointments and communicate effectively to the wider team

Skill Requirements

Qualifications:

• Positive attitude and commitment to delivering a high level of customer service.

• Confident telephone manner and empathetic, approachable nature.

• Excellent grooming standards and strong skills in time management, organisation and coordination.

• Strong command of the English language both written and spoken.

• Ability to manage multiple projects, meet deadlines, and work effectively under time and resource constraints.

• Demonstrated previous experience working in a Sales environment, preferably, Hospitality.

• Knowledge of the different events stakeholders, and events booking platforms.

• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Qualification, degree, or certification in Hotel management or Events management.
  • 3+ years in the same role, preferably in 4* or 5* Hotels.
  • Knowledge of high-end luxury hotel market is desirable.

Salary: £26,000-£28,000 per annum.

Apply by emailing your CV to fabiola.monno@thezetter.com

Townhouse Marylebone

Skill Requirements

Requirements

  • Basic understanding of hospitality industry
  • Demonstrated aptitude for problem solving and problem identification
  • 1 year of experience in the Hospitality sector, 4*-5* Hotel preferably
  • Attention to detail required
  • Ability to operate in a team environment
  • Excellent interpersonal skills and demonstrated maturity
  • Ability to manage multiple tasks and responsibilities at once

Salary – £19k per annum. Plus bonus scheme

Apply by emailing your CV to eljesa@thezetter.com

Housekeeping – Room Attendant in Marylebone Housekeeping – Room Attendant in Marylebone

The role involves cleaning and maintaining rooms to the highest standards and with great attention to detail. You will work along the Housekeeping supervisor to ensure that the company’s high standards of cleanliness and hygiene are met.
Our people have a unique passion and commitment for delivering excellence to the highest standard. We look for people who aspire for excellence, are loyal, committed and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing the very best guest experience.

Responsibilities

  • Have previous experience working in housekeeping
  • Be able to communicate effectively with colleagues, managers and executives
  • Demonstrate a passion for attention to detail and excellence
  • Be career focused with ambition to learn and develop
  • Have the right to work and live in the UK (work visa, pre-settled or settled status)

Skill Requirements

Requirements

  • Basic understanding of hospitality industry
  • Demonstrated aptitude for problem solving and problem identification
  • 1 year of experience in the Hospitality sector, 4*-5* Hotel preferably
  • Attention to detail required
  • Ability to operate in a team environment
  • Excellent interpersonal skills and demonstrated maturity
  • Ability to manage multiple tasks and responsibilities at once

Salary – £19k per annum. Plus bonus scheme

Apply by emailing your CV to eljesa@thezetter.com